Refund and Returns Policy

Last Updated: 10/02/2026

Xiao Tech aims to ensure customer satisfaction.

Return Eligibility

  • Returns accepted within 7 days of delivery

  • Product must be unused and in original packaging

  • Refurbished phones: return only for functional defects

Non-Returnable Cases

  • Physical or liquid damage after delivery

  • Accessories (unless defective on arrival)

Refund Process

  • Refunds processed within 5–7 business days after inspection

  • Refund credited to original payment method

Replacement

Replacement may be offered instead of refund, subject to availability.

Contact Us

For return or refund assistance, contact:

Xiao Tech
Phone: +91 90938 47374
Email: contact@xiaotech.in

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